Floyd Reviews
Based on 2 customer reviews and online research, floydhome.com has a consumer rating of 2.5 out of 5 stars, indicating that most customers are generally satisfied with Floyd.
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How would you rate Floyd?
Customer Reviews (2)
Floyd unfortunately delivers with XPO (look up XPO on TrustPilot). We had all kinds of trouble getting the delivery sorted out (XPO was very unprofessional and unhelpful). Floyd doesn't list a phone number on their site. Email communication was slow.
I'd give the Floyd bed platform itself 4 out of 5 stars. The assembly video was helpful. I'm not sure we'd buy again from Floyd. Though we're happy with the bed (hence three stars), getting it was rough. I was marketed and priced like a premium product but the experience was not even average.
The bed is less than stellar. It was disappointing to realize just how low to the ground it is--I couldn't even slide certain storage containers underneath. You'll need something in between the mattress and platform bed to keep the mattress from sliding around on top of it. Personally, I think the headboard attachment is necessary, but that unfortunately, that will run you extra. Concept was good, marketing was great, but it simply didn't meet expectations.
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